ROCK ROCK

ROCKEM. Please note that I could get in trouble for writing this, because they have my signature on about a million different forms, all promising not to disclose and PRIVATE company information. But I won't say the name of the company. And is this really damaging?

Here is what we do, every morning. Picture it: A class of 43 dressed in business casual, rubbing sleep from their eyes yet simultaneously coming down from the adrenaline rush of Avoiding the Cops While Getting to Work on Time. We might do a puzzle, like a crossword puzzle or word scrambler, to "break the ice." Then we all stand, and this week's Designated Cheerleader comes up to the middle of the room and shouts something to the effect of, "WHAT ARE WE GOING TO DO FOR OUR CUSTOMERS?"

"ROCK ROCK ROCKEM!"

ROCKEM is, non-shockingly, an acronym used as a foundation for Quality Customer Service. I won't reveal the letters' meaning, as it would surely be stepping over the line.

And then we learn. Then we pass around a beach ball, each saying something we learned. It's to the point we all vie for the beach ball, so as to not be one of the last people to hold the beach ball and therefore have nothing left to share. Because there has to be 43 different things that we learned.

Please feel free to use these mental images for your own use one morning when you are perhaps having trouble feeling good about your day. Because it's hilarious. Laugh it up.